Pricing rip-offs are about to get even worse

Pricing rip-offs are about to get even worse

Tyler Le/BI

When I was flying back from London a few weeks ago, I slipped into a rabbit hole I haven't tunneled out of since. I knew what I had paid for my seat, how many miles I had used for the indulgence of an upgrade. But I had no idea if the woman across the aisle had spent only a few points, as I had, or paid the more than $10,000 the airline could charge for the same trip. To book a flight has long been to play a game where only the airline knows the rules, with countless booking codes, loyalty programs, and fare changes that weaponize your data against your wallet. But after I landed, I kept seeing the same rigged game everywhere: in every Uber ride, every Amazon order, every trip to the supermarket. All these businesses now know so much about me that they can see a number blinking above my head: the exact price I'd be willing to pay in a given moment. Your own number is blinking above your head right now.

No comments

Read more