I'm a family-owned American manufacturer. Being made in the US hasn't been easy but it's paying off.

Excel Dryer, Inc.

This as-told-to essay is based on a conversation with William Gagnon, executive vice president and COO of Excel Dryer, a hand-dryer manufacturer based in East Longmeadow, Massachusetts. Their main product is the XLERATOR Hand Dryer. This story has been edited for length and clarity.

I'm a family-owned American manufacturer. Being made in the US hasn't been easy but it's paying off.

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