I worked at Louis Vuitton. We spotted fake bags all the time — here's what we did when customers tried to return them.

10/13/2023, 6:11 AM
businessinsider.com

I worked at Louis Vuitton. We spotted fake bags all the time — here's what we did when customers tried to return them.

Edward Berthelot/Getty Images

This as-told-to essay is based on a conversation with Shelley Alvarado, a senior account executive and former Louis Vuitton employee from Los Angeles. It's been edited for length and clarity.

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