Americans love Social Security. Its overworked staff feels like 'the enemy.'

Americans love Social Security. Its overworked staff feels like 'the enemy.'

Bryan Dozier / Middle East Images / Middle East Images via AFP

Edwin Osario believes there's a "sense of nobility" in his work at a New York-area Social Security office. For over three decades, he has answered phones, taken meetings, and helped ensure that thousands of retirees and people with disabilities receive their monthly checks.

No comments

Read more