Working retail for over a decade made me hate everything about the holidays. Here's why.

Working retail for over a decade made me hate everything about the holidays. Here's why.

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I started working in the world of retail and customer service when I was about 12, when my parents decided to buy their first hardware store. When I went to college, I got a job at a big-box home-improvement store. It was a natural fit, but working in retail came with challenges.

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