Rolex wouldn't service the vintage watch my mom inherited. Watchmakers say it happens all the time.

Rolex wouldn't service the vintage watch my mom inherited. Watchmakers say it happens all the time.

Alex Segre/UCG/Universal Images Group via Getty Images

When my grandmother passed away last year, my mom inherited her Rolex: a dainty ladies' watch with a distinct, scalloped pattern on the gold band and a circle of small diamonds lining its round face.

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