Marc Benioff says AI and humans are now indistinguishable in customer service

07/16/2024, 8:14 AM
businessinsider.com

Marc Benioff says AI and humans are now indistinguishable in customer service

Sean Zanni/Patrick McMullan via Getty Images

Marc Benioff thinks AI has progressed to a point where humans and AI customer service agents are now indistinguishable.

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