Early in their leadership journey, many leaders believe they need to have all the answers and be experts in every aspect of their team’s work. They assume that credibility comes from knowing every detail, every strategy, and every technical nuance. However, the most effective leaders soon realize that leadership isn’t about having all the answers—it’s about knowing enough to ask the right questions, spot key trends, and guide their teams toward success.
Rather than micromanaging or dictating processes, strong leaders focus on creating clarity through shared goals and measurable outcomes. By setting clear performance metrics, they establish a common language with their teams—one that ensures alignment, fosters trust, and allows experts to do what they do best. This approach empowers teams to take ownership of their expertise while enabling leaders to maintain strategic oversight without unnecessary interference.
Ultimately, leadership isn’t about proving intelligence or control—it’s about fostering an environment where knowledge thrives, collaboration is seamless, and results speak for themselves.
Establish Clear Metrics
As a leader, I’ve learned that I don’t need to be the expert in every area my team works in, but I believe knowing enough to be dangerous is critical. This means understanding the core concepts, being able to ask sharp questions, and spotting potential red flags when performance or processes seem off. I see my role not as the person with all the answers, but as someone who can guide the team to ask the right questions and evaluate results critically.
One specific strategy I actively follow to foster collaboration and mutual respect, especially when my team members have deeper expertise than I do, is establishing clear performance checklists and standardized metrics that we all align on upfront. These metrics have become our common language. This approach ensures that my team can apply their knowledge and creative ideas while I focus on ensuring we’re all steering toward the same outcomes.
For example, I don’t try to dictate every ad copy or keyword with my PPC team. I know they have far more hands-on expertise than I do. What I focus on instead are the critical numbers: cost per lead, conversion rates, search query analysis, and quality scores. These metrics tell me whether campaigns are moving in the right direction or if we need to step back and reevaluate. This allows me to ask the right performance-based questions without interfering in their technical process, reinforcing their confidence and autonomy.
This balance of freedom with accountability has helped me create a culture where my team members feel respected for their expertise and understand that outcomes matter. What I’ve also noticed is that this mutual respect encourages better communication. When I respect their deep technical knowledge, they’re more open to educating me about emerging trends or evolving challenges in their domain. At the same time, because I stay focused on the bigger picture, they appreciate my strategic insights that might otherwise get lost in day-to-day execution.
Ultimately, I believe that a leader’s role is to create a framework where expertise thrives, not to compete with it. By respecting my team’s knowledge and adding value through clear direction and outcome monitoring, I’ve fostered collaboration, innovation, and a healthy sense of shared ownership across projects.
Sangeeta Kumar, vice president, marketing, Healthcare DMS
Facilitate Knowledge Sharing
In my opinion, a good leader will be happy when their team members have more expertise in certain areas. It means they’ve hired well.
The key is to create an environment where that expertise is shared and valued, not feared. One specific strategy I use is to regularly set up “knowledge-sharing sessions.”
We make it clear that everyone, including myself, is there to learn. The goal is to encourage questions and create a space where everyone feels comfortable contributing.
This approach does a few things: It shows the expert that their skills are appreciated, it spreads that knowledge throughout the team, and it builds respect because everyone sees the value that person brings.
Shantanu Pandey, founder and CEO, Tenet
Embrace Reverse Mentoring
Leaders should embrace the expertise of their team members by shifting from a traditional top-down approach to a collaborative mentorship model, where learning flows both ways. One effective strategy is reverse mentoring, where experienced team members regularly share insights with leadership in structured sessions.
Instead of positioning themselves as the ultimate authority, leaders can schedule monthly knowledge exchanges where subject-matter experts within the team lead discussions on industry trends, technical skills, or new strategies. This fosters a culture of shared learning and mutual respect, allowing leaders to stay informed while empowering their teams to take ownership of their expertise.
By acknowledging and valuing specialized knowledge, leaders build trust and encourage open collaboration. This approach not only strengthens decision-making but also creates an environment where innovation thrives, as employees feel their insights are heard and acted upon.
Chris Giannos, cofounder and CEO, Humaniz
Practice Curiosity-Driven Leadership
One of the most underrated yet powerful leadership strategies when managing a team with more expertise is Curiosity-Driven Leadership, a mindset that shifts a leader from “knowing” to “learning,” fostering an environment of psychological safety, collaboration, and mutual respect.
Instead of feeling pressure to match their expertise, leaders should ask insightful questions, elevate the knowledge of their team, and integrate their expertise into strategic decisions. Here’s how:
1. Ask insightful questions
Instead of pretending to know the answer, leaders can ask, “What would you do if you had full autonomy over this decision?” or “What are we not considering here?” This shifts the power dynamic from leader-to-expert to peer-to-peer, making the expert feel valued rather than managed.
2. Elevate expertise publicly
A leader’s role is to shine a spotlight on expertise. A simple way to do this is by saying in meetings: “I defer to [Team Member] on this. It’s their area of mastery.” Giving credit and public recognition fosters mutual respect and trust.
3. Integrate expertise into strategic decisions
The difference between a leader who listens and a leader who leverages expertise is action.
Instead of collecting insights and making an isolated executive decision, involve the expert in shaping the outcome. This might look like saying, “Based on your recommendations, how do you think we should implement this?”
Leaders who embrace curiosity over control gain the trust of their team, create an environment where expertise flourishes, and ultimately make better, more informed decisions. When leaders stop trying to be the smartest person in the room and instead become the most curious, they unlock the full potential of their team.
Manuel Schlothauer, founder, HeyManuel.com
Co-Create With Your Team
Great leaders recognize that expertise isn’t a threat—it’s an asset. When managing a team with specialized knowledge, the key is to shift from “command and control” to “coach and empower.” One effective strategy is co-creation—involving experts on your team in decision-making rather than dictating solutions. By facilitating open discussions, asking insightful questions, and positioning themselves as a strategic guide rather than the smartest person in the room, leaders create an environment where innovation thrives. This approach not only fosters mutual respect but also ensures that the best ideas rise to the top, driving both team engagement and business success.
A helpful mindset practice for leaders in this situation is intellectual humility—embracing the idea that you don’t need to have all the answers, but you do need to ask the right questions. Practicing this means shifting from feeling like you must prove your value to instead recognizing your value as a facilitator of expertise. A simple habit is to start meetings with curiosity-driven prompts, such as, “What’s a perspective I might not have considered?” or, “What are the potential risks or opportunities you see?” This keeps the focus on collective problem-solving rather than hierarchical decision-making, reinforcing trust and collaboration.
Shannon Garcia-Lewis, chief people officer, Pella Windows & Doors, Rocky Mountain
Encourage Your Team To Speak Up
As a business leader, I don’t expect to be the expert across all areas of the business, and I embrace the situations when my ideas are challenged. Bringing in new ideas and approaches to solving problems is critical to our business growth.
When interviewing candidates for open roles, we look for the personality types that will challenge the norm and don’t hesitate to speak their mind. We believe in this so much we layered it into the foundation of our team culture which we share on our careers page.
Specifically, we ask our team to: “Mean it—share opinions honestly and respectfully. Don’t be afraid to pick a side and defend it.”
Jared Brown, CEO, Hubstaff
Lean Into Team Expertise
In order to solve our most pressing and challenging business problems, sometimes we need someone with more expertise than us to carve a path forward. For some leaders, relying on someone with more expertise can lead to stress or worry that they’re losing control, unable to keep up with the latest industry trends, or worse yet, viewed by their colleagues and boss as out-of-their-league.
But at the end of the day, we must always keep the big picture in view, and be willing to discover what we “know we don’t know” so we can take questions we have to our teams and lean into each person’s expertise to build trust across the team, and collectively drive our efforts forward to success.
I lead an analytics department, and we recently migrated our HR organization’s data to a central hub from multiple SaaS vendors whose built-in reporting features weren’t cutting it. Pretty quickly, I realized I was in over my head. But by sharing with my team the bigger picture of what our collective success would look like when we finished this project, I was able to encourage an ongoing, open dialogue that allowed team members to volunteer new ideas and approaches, which in turn allowed me to ask better questions.
By relying on everyone’s expertise and trusting them to drive their areas as they best saw fit, I had more time to clearly define my expectations of the team at each stage, and lean into their expertise to collaboratively craft an even better solution than any single one of us could have come up with alone. This also forced me to better learn the challenges each person faced through the project, and either remove obstacles in their path, or guide their efforts around roadblocks to keep progress moving forward.
Knowing and acknowledging our limits as leaders is critical; we can better realize what we “know we don’t know,” and use those opportunities to build better solutions for our clients, while also building team trust along the way.
Casey Meadows, head of talent acquisition analytics, Upstart
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