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This as-told-to essay is based on a conversation with a 29-year-old former Sephora employee based on the East Coast who worked at the company from 2017 to 2019 and 2021 to 2024. The former employee asked to remain anonymous to avoid jeopardizing their career, but Business Insider has verified this person's identity and employment at Sephora. Their story has been edited for length and clarity.
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