I quit Amazon after being assigned 21 direct reports and burning out. I worry about the decision to flatten its hierarchy.

I quit Amazon after being assigned 21 direct reports and burning out. I worry about the decision to flatten its hierarchy.

Yvonne Lee-Hawkins

This as-told-to essay is based on a conversation with Yvonne Lee-Hawkins, a 45-year-old burnout coach in Auburn, Washington, about her experience as a manager at Amazon. It's been edited for length and clarity.

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