I got a free upgrade to an $11,500 seat in British Airways' business class. It was great, but one thing could've made it even better.

I got a free upgrade to an $11,500 seat in British Airways' business class. It was great, but one thing could've made it even better.

Emma Kershaw

As a Seattle-based Brit who often travels between the US and England, I love a comfortable plane ride. So, when I was upgraded to business class on a British Airways flight this past summer, I was absolutely delighted.

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