Amazon internal review found its AI tool Q fell 'significantly' behind rivals on accuracy in its first year

08/03/2025, 5:04 AM
businessinsider.com

Amazon internal review found its AI tool Q fell 'significantly' behind rivals on accuracy in its first year

Noah Berger/Noah Berger

Amazon's AI productivity tool, Q Business, struggled with accuracy in its first year, showing "mixed success" and falling "significantly" behind competitors in key features, according to an internal document seen by Business Insider.

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