All 4 major student-loan companies have now gotten punished for customer service issues as borrowers struggle with repayment — and it might not be the end

All 4 major student-loan companies have now gotten punished for customer service issues as borrowers struggle with repayment — and it might not be the end

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It hasn't been easy for student-loan borrowers since payments restarted a few months ago — and for the companies that manage their debt.

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