AI is slowly transforming the cold chain, the supply chain that handles your ice cream and deli meat

AI is slowly transforming the cold chain, the supply chain that handles your ice cream and deli meat

Martin Barraud/Getty Images

When a shipment of refrigerated or frozen goods arrives at a Lineage Logistics warehouse, machines spring into action. Computer-vision technology scans pallets and logs data on customers, product types, and item descriptions. AI-driven algorithms combine shipment data with historical information to predict when a truck will take the goods out of the warehouse. The technology assigns pallets a spot in the warehouse based on how long they'll remain in the facility and directs the forklift operator where to go.

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