AARP sounds the alarm on Social Security's 'startling and sudden decline in customer service' — and warns of more to come

02/08/2025, 12:46 PM
businessinsider.com

AARP sounds the alarm on Social Security's 'startling and sudden decline in customer service' — and warns of more to come

Ekaterina Demidova/Getty Images

AARP is sounding the alarm on deteriorating service at Social Security and is calling on the agency to rethink the coming changes to identity verification that could lead to even more frustration for seniors.

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