A millennial who got retail shift work using a gig app explains why he's never going back to that

A millennial who got retail shift work using a gig app explains why he's never going back to that

Jakub Porzycki/NurPhoto via Getty Images

This as-told-to essay is based on a conversation with a worker in South Carolina who worked for Shiftsmart, an app that allows workers to pick up shifts for various employers, including Google, Subway, and USPS.

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